Concierge Support

Contact Us & Customer Support

We are here to help. Reach our customer support team for order inquiries, real-time status updates, returns, or general questions.

Telephone Support

Direct Line: +1 (210) 899-5366

Live phone support Monday – Sunday during operating hours.

Dedicated Email

Inquiries: support@jockeyvc.com

Fast response from our San Antonio concierge team.

Support Hours

Monday – Sunday: 8:00 AM – 9:00 PM CST

Fulfillment & Dispatches: Monday – Saturday: 10:00 AM – 8:00 PM CST, Sunday: 12:00 PM – 6:00 PM CST

Send Us a Message

Fill out the details below to open your email client pre-addressed to support@jockeyvc.com.

Registered Corporate Entity

Jockey VC is operated by Jockey Ventures (DBA Jockey Delivery), a verified US corporation.

Legal Entity Name Jockey Ventures
DBA / Storefront Jockey Delivery (https://delivery.jockeyvc.com)
Physical Registered Address 15900 La Cantera Pkwy, Suite 6590, San Antonio, TX 78256
(Commercial registered facility — not a P.O. Box)
Customer Support Phone +1 (210) 899-5366
Official Email support@jockeyvc.com
Google Merchant Center Verified Account ID: 5846131274

The Jockey Delivery Promise

When you place an order, an independent courier goes directly to the physical retail store and purchases the item at published shelf prices on your behalf.

  • Exact 1:1 Shelf Price: You pay the published in-store shelf price. Zero hidden markups.
  • Inspected at the Shelf: Your courier verifies product condition before purchasing.
  • 100% Full Refund: If the item is out of stock or cannot be delivered, you are refunded in full immediately. You never pay for an unfulfilled item.